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    Refund Policy

    Typically, a website development project consists of two parts:
    Web Development and Web Design. The original layout and mockup of a website are included in web design. Custom PHP/ASP/JSP code, e-commerce solutions, and CMS/Blog deployment are all included in web development.

    In the following circumstances, you are eligible to get a 100% refund of any upfront payments you made:

    • You’re not happy with the first design mockup.
    • Your project has either not been started at all by us or cannot begin anytime soon.
    • The project cannot be completed by us in the manner specified by the project specifications.

    Refunds won’t be issued if

    • The design mockup has already received your approval.
    • If lack of delay in communication from your end lead to delay in project.

    Domain and Hosting

    If the customer submits a request to cancel service, the account will receive a prorated refund if it is eligible.
    Account cancellations that were pre-paid yearly will only be refunded prorated based on the monthly rate of the same hosting plan.

    Refunds are not available for domain registrations.